More than 120 million people in the United States suffer health conditions such as asthma, diabetes, and heart disease. Regrettable the numbers continue to rise. Health plan organizations and DM companies have the daunting task of educating patients in self-care, and promote preventive and monitoring services. These companies need to find new, innovating ways to effectively reach out to more “at risk” citizens and behaviorally and positively change lifestyles. 

Automated communications is a critical component to achieve these vitally important objectives.